Telecommunication Sector
Use of GIS technology has revolutionized the telecommunications industry, making it more efficient and effective in managing its operations. One of the primary uses of GIS technology in the telecommunications industry is in network planning and designing. GIS technology allows telecommunication companies to map out their networks and determine the best locations for comm towers and other infrastructure. With the help of our GeoBizz platform, telecommunication companies can make informed decisions about where to place their equipment, how to optimize their network coverage, and how to improve the performance of their network. GeoBizz allows the telecom companies to increase their customer engagements with services much efficiently and effectively using geographical analysis on customer behaviors, services provided, breakdown management and precision marketing. Placing new towers, managing the height of towers, and managing the viewshed of each tower based on the terrain and population spread is one of the main facilities provided by the GeoBizz platform which competitive products can’t provide. Personalized customer service with geographical analysis with customized mobile apps can provide more personalized services to each customer and increase the customer satisfaction and retention rate by using GeoBizz. Not only telcos but also Lanka Electricity Company - LECO is using GeoBizz platform to provide self service mobile application facility to analyse, feasibility of acquiring a electricity facility, complaint management, and service management from the customer side using GIS technologies.
